Workshop & Field

PT Eka Dharma Jaya Sakti delivers premium repair and maintenance services for Volvo Trucks throughout Kalimantan, through our Regional Workshop in Balikpapan as well as on-site service at customer locations. Our certified technicians go directly into the field to help improve the performance, reliability, and lifespan of your Volvo Trucks fleet.

Through our Workshop and Field Team, we offer several dedicated service programs:

Service Contract

Service Contract is the right choice for reliable maintenance and repairs carried out by competent, Volvo-certified technicians. This program ensures your Volvo Trucks remain in peak condition, backed by fast and accurate solutions. Our Engineers also share product knowledge and hands-on experience directly with your team, so your in-house technicians gain the same level of expertise as Volvo's own specialists.

Fleet Maintenance Contract

With the Volvo Gold Contract, you are guaranteed the best possible uptime for your entire fleet. This program covers all preventive maintenance and repairs, giving you full cost control, worry-free ownership, and more time to focus on growing your core business.

Our certified technicians use only Genuine Volvo Parts and Lubricants, backed by full access to specialized factory tools — ensuring your Volvo Trucks always perform at their best. PT Eka Dharma Jaya Sakti plans, executes maintenance and repairs, and supplies parts directly at your jobsite, tailored to your operational needs..

Benefits of FMC for customers:

Guaranteed service and repair standards in line with Volvo specifications
Compliance with health, safety, and environmental (HSE) standards
Guaranteed mechanical availability for all Volvo Trucks units
Predictable maintenance costs known upfront, before submitting project bids
Full support from the authorized dealer and Volvo factory
Regular updates on the latest technical information
Vehicles operating at optimal performance at all times
Higher resale value for equipment at the end of the project period

Action Service

The Action Service team at PT Eka Dharma Jaya Sakti is ready to help ensure your Volvo Trucks stay operational without interruption, whenever you need us.

This service is available 24 hours a day, 7 days a week, anywhere in Kalimantan or across Indonesia. With just one phone call, you'll be connected to our trained specialists who respond quickly — scheduling repairs and resolving technical issues that may arise while your unit is operating in the field.

Backed by a network of nearly 5 Action Service points equipped with up-to-date information systems, we accelerate access to technical expertise and the parts you need. With parts distribution centers spread across Kalimantan, you can be confident your truck will be back on the road as soon as possible — minimizing downtime and keeping your business productivity at its best.