Eka Dharma provides a dedicated service call system to ensure uninterrupted operations for our customers. In the event of equipment failure or technical issues, our certified technicians are ready to be dispatched directly to your location.
Our support is available 24 hours a day, 7 days a week, ensuring that assistance is always within reach. Simply contact our service team, and we will deliver a complete on-site Total Solution Service.
Our service contract maintenance program is designed to maintain optimal engine performance through scheduled servicing every 500 operating hours or every two months
All maintenance is performed by certified and experienced technicians who are highly familiar with Volvo Penta engine systems. This preventive approach helps minimize downtime, extend equipment lifespan, and ensure maximum operational efficiency.
Volvo Penta is committed to delivering high-quality products with a strong focus on safety, reliability, and environmental responsibility.
Unit Warranty
Spare Parts Warranty
| Product (Including Volvo Penta gearboxes and sterndrives) |
Rating | Limited Warranty Periode | |
|---|---|---|---|
| Months | Or Hours | ||
| D5, D7-D16 | 1 | 12 | Unlimited |
| D5, D7-D16 Marine Gensdset | PP | 12 | Unlimited |
| D5, D7-D16 | 2 | 12 | 5000 |
| D9-D13 | 3 | 12 | 2000 |
| IPS 650, 900 | 3 | 12 | 2000 |
| D9-D13 | 4 | 12 | 1000 |
| IPS 800, 1050 | 4 | 12 | 1000 |
| D4-D6 | 4 | 12 | 800 |
| IPS 450, 400MC | 4 | 12 | 800 |
Eka Dharma selalu berkomitmen untuk memberikan layanan terbaik kepada pelanggan. Komponen Volvo Penta yang direkondisi adalah salah satu layanan kami untuk memberikan solusi terbaik kepada pelanggan dalam efisiensi biaya operasional. Dikembangkan dari inti tukar yang sudah digunakan, Komponen Tukar menjadi solusi yang sangat ekonomis dan sangat dapat diandalkan untuk memenuhi kebutuhan komponen tukar pelanggan.
The Free Inspection Program is designed to ensure optimal equipment performance through regular diagnostic-based inspections. All inspections are conducted using advanced diagnostic instruments to obtain accurate equipment condition data. Based on the results, maintenance and repair recommendations are provided to keep equipment operating at peak performance. All collected data is stored in an equipment management system, recording machine age, maintenance history, and operational costs. This system also supports spare part replacement scheduling and long-term maintenance planning. The inspection program is conducted once every six months across all operational areas in Kalimantan.
